TIIKR HEALTHCARE
Collect and retain Medicare Assignment of Benefits evidence digitally
Tiikr helps Medicare bulk billing providers collect patient agreement, retain supporting records and retrieve evidence when needed through a clear digital workflow.
DIGITAL MEDICARE AoB EVIDENCE
How can a medical practice collect and retain Medicare Assignment of Benefits evidence digitally?
A medical practice can collect Medicare Assignment of Benefits evidence digitally by sending the patient an electronic agreement, capturing their acknowledgement or signature, recording when and how it was completed, and retaining the resulting record so authorised staff can retrieve it when required.
Collect
Send the patient the appropriate agreement before or after the service, depending on the practice workflow.
Record
Capture the completed agreement together with the relevant date, time, patient and workflow information.
Retain
Store the resulting evidence securely so authorised practice staff can retrieve and distribute it when needed.
HOW THE WORKFLOW OPERATES
A clear digital process from patient agreement to retained evidence
Tiikr provides a structured workflow that helps practice staff send the appropriate agreement, guide the patient through completion and retain the resulting evidence in a consistent and retrievable format.
Practice initiates
Practice staff select and send the appropriate Assignment of Benefits agreement to the patient.
Patient completes
The patient reviews the agreement and provides the required acknowledgement or signature.
Completion is recorded
The completed agreement is associated with the relevant patient, workflow and completion details.
Evidence is retained
Authorised staff can retrieve, review and distribute the retained evidence when required.
PRACTICAL BENEFITS FOR YOUR PRACTICE
Reduce administration while improving the consistency of your AoB records
A structured digital process reduces reliance on paper, email attachments and manual follow-up. It gives practice staff a clearer way to manage patient agreements and retrieve completed records when needed.
Less manual administration
Reduce printing, scanning, filing and repeated follow-up associated with paper-based agreements.
More consistent records
Use a structured process so the same required information is captured and retained each time.
Easier retrieval
Help authorised staff locate completed agreements and supporting evidence without searching through paper files or email chains.
A clearer patient experience
Give patients a straightforward digital process they can complete on their own device.
SECURE AND RETRIEVABLE RECORDS
Keep completed AoB evidence organised, protected and available when needed
Tiikr gives authorised practice staff a consistent way to retain completed agreements and supporting workflow information. Records can be located and reviewed without relying on paper files, local folders or long email chains.
Australian-hosted platform
Hosted in AWS Sydney with safeguards designed to support Australian data residency, privacy and health-information security obligations.
Controlled staff access
Access can be limited to authorised users according to their role and responsibilities.
Consistent record retrieval
Completed agreements and related workflow information can be retained in a structured format for later review and distribution.
COMMON QUESTIONS
Questions about managing Medicare Assignment of Benefits digitally
These answers explain how Tiikr supports a structured digital process for collecting, retaining and retrieving Assignment of Benefits evidence.
Can patients complete the agreement on their own device?
Yes. The agreement can be sent to the patient for completion on a compatible phone, tablet or computer, reducing reliance on printed forms.
Can the practice retain a completed copy?
Yes. The completed agreement and related workflow information can be retained so authorised practice staff can retrieve and review the record when needed.
Does Tiikr replace the practice management system?
Not initially. Tiikr provides the digital form and workflow process for collecting and retaining the evidence. Practice management system integration can be considered as part of a later implementation stage.
Can the workflow be adapted to our practice?
Yes. The agreement, supporting information, routing and workflow can be configured to reflect the needs of the practice, subject to the applicable Medicare and legal requirements.
Is the platform hosted in Australia?
Tiikr’s production environment is hosted in AWS Sydney and uses safeguards designed to support Australian data residency, privacy and health-information security obligations.
Who can access completed records?
Access can be limited to authorised users according to their role and responsibilities within the practice.
READY TO SIMPLIFY YOUR AoB PROCESS?
See how Tiikr can support your Medicare Assignment of Benefits workflow
Book a demonstration to discuss your practice workflow, or explore Tiikr’s Healthcare Form Library to review available digital forms and templates.