Opira Group streamlines HVAC inspections and ratings with Tiikr digital forms

Situation

Opira Group delivers highly specialised HVAC inspections and indoor air quality audits across critical facilities such as hospitals, universities, and government buildings throughout Australia. Their inspectors worked in high-risk environments that required accurate data capture and comprehensive documentation to ensure compliance. However, their previous reliance on paper-based notes, separate cameras, and manual report assembly introduced significant inefficiencies and risks. Inspectors carried multiple tools into challenging settings like confined spaces and near moving machinery, leading to misplaced photos, illegible notes, and delays. These issues not only compromised data quality but also caused prolonged audit report delivery, increased operational costs, and reduced client satisfaction. Opira urgently needed a way to connect its field and office teams through a streamlined, error-free workflow.